Shipping policy

1. Processing Time: Orders are typically processed and dispatched within 1-2 business days after payment confirmation. Please note that this does not include weekends or holidays.

2. Shipping Methods: We offer various shipping options to cater to your needs. The available methods and estimated delivery times will be displayed during the checkout process. Choose the option that best suits your preferences.

3. Shipping Costs: Shipping costs are calculated based on the selected shipping method and the destination. The exact shipping cost will be displayed during the checkout process before payment.

4. Tracking Information: Once your order is dispatched, you will receive a shipping confirmation email containing a tracking number. This allows you to monitor the progress of your package until it reaches its destination.

5. Delivery Time: Delivery times may vary depending on the shipping method and your location. Please refer to the estimated delivery times provided during the checkout process. Keep in mind that unexpected delays, such as customs processing, may occur and are beyond our control.

6. International Shipping: We offer international shipping to select countries. International customers are responsible for any customs fees, taxes, or import duties that may apply upon delivery.

7. Order Changes: Once an order is confirmed, changes to the shipping address or method may not be possible. Please double-check your shipping details before completing your purchase.

8. Lost or Damaged Items: In the rare event that your package is lost or damaged during transit, please contact our customer support team. We will work to resolve the issue promptly.

For any further inquiries or assistance regarding our shipping policy, please reach out to our customer support team through the contact information provided on our website. Thank you for choosing Chic Diann.